- Most orders received by noon e.s.t. are processed and shipped within 24 hours (Monday through Friday)
- An 8.875% sales tax will be
added to the order total for our New York Customers
Returns & Exchanges
- All return claims must be made
within 30 days of shipment date
- All returned items must be
received in salable condition with all manuals, parts
and paperwork intact.
- All returns that are not exchanged
for another item are subject to a 20% restocking fee
- Custom Items including calibrated weights and calibrated weight sets are non returnable
- Defective Items will be replaced
- Shipping charges are not refundable
- Call us for RMA # at 1-800-832-0055
- Please ship all returns to:
Itin Scale Co., Inc.
4802 Glenwood Rd.
Brooklyn, NY 11234
Sales to Alaska and Hawaii are
shipped via UPS 2nd Day Air only. Please email us.
International sales are
shipped via United Parcel Service International Express, where
available. Please email us.
Note: For international sales, defective items must be returned to our company at the customer's expense.
Payment terms for International
Additional Notes for International
- Prepay in US dollars
by bank certified checks drawn on a United States bank, payable
to Itin Scale Co., Inc.
- VISA, MasterCard, American
Express or Discover. Note that your billing address
must match your shipping address for all international
- Goggle Checkout
- Wire Transfer funds please contact us for wire info.
- Please notify us within 48
hours after wiring funds
- Shipping charges are non-refundable
for international orders
- The customer is responsible
for any customs, brokerage, duties or taxes levied on international
Purchase orders are accepted from
our corporate and education-related customers. Please
fax your official purchase order to us at 718-627-1313. First
time customers, please provide us with a bank reference number
and account number, the year your business was established,
and (3) non-credit card trade references.
Our terms are net 30 days with
credit approval. Customers will be invoiced on the day
the order is shipped. Payment is due within 30 days of
invoice. A 1.5% monthly interest fee will be added to
any unpaid balance.
- Our standard shipping method is UPS Ground
- Sales to Alaska and Hawaii are shipped via UPS 2nd Day Air only. Please email us.
- International sales are
shipped via United Parcel Service International Express,
where available. Please email us.
We value your business and keeping
your personal information private is important to us. We NEVER
share or sell any personal information you provide online with
When you order with us online,
the security of your information is protected during transmission
by using Secure Sockets Layer (SSL) software, which encrypts
all information you input.
We are not responsible for typographical errors on our website, other sites, or search engines. Pictures are for illustration purposes only and may not necessarily depict the item advertised. Thank you for shopping ScalesGalore.com.